How to Place an Order
- 7 hours ago
- 1 min read
Updated: 3 hours ago
Ordering with us is simple, but the steps depend on whether you’re a new customer or already have an account.
New Customers
To start, you’ll need to submit a Partner Application. Once approved, you’ll receive access to place orders through our storefront.
Existing Customers
Just click the Log In button in the header and then select the Sign Up link to request your account access.
Placing an Order
Log in to the storefront.
Go to the Place Your Order tab and use the Search button to look up your part.
Add your items to the cart and check out.
Our team will follow up with you by email once your order has been submitted.
Replaced & Obsolete Item Codes
Replaced item codes are listed as out of stock, search the part number that it was replaced by to order the item.
Codes starting with "obsolete" have been discontinued with no replacement code (cannot be ordered)
Codes starting with "TBD_" have been discontinued and we may have some stock on hand.
More about the search function:
Don't include any "WY" prefix when searching for an item code
You can also search for pages and schematics for the related machine
Important Info:
Item code #: 12217 - group undercup seal 72x56x8 are sold in packs of 10, with a quantity of “1” representing a pack of 10 seals. For example, if you order a quantity of “3,” you will receive a total of 30 seals. All other gaskets/seals are sold individually until further notice.
Need Help?
Order questions or changes: email orders@rcwusa.us
Service or technical support: email service@rcwusa.us
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