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Snowstorm Alert: Warehouse Closures and Email Support Hours Announcement

  • Jan 24
  • 1 min read

Updated: Jan 26

A significant snowstorm is expected to impact our region soon, bringing heavy snowfall and challenging travel conditions. Due to safety concerns and potential disruptions, our warehouses are closed today, Monday 01/26. Despite this, our email support team will remain available during normal business hours, from 9 AM to 5 PM EST.



Email Support Will Remain Available


Although warehouse operations may pause, our email support team will continue to assist customers during regular business hours, 9 AM to 5 PM EST. You can reach out via email for:


  • Order status inquiries

  • Product information

  • General questions or concerns


For Equipment Orders: sales@rcwusa.us

For Parts Orders: orders@rcwusa.us



Thank you,

RCW USA, Inc.

 
 
 

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